Corporate Responsibility Spring 2025 Intern - Remote (swa)

Job Description

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Corporate Responsibility Spring 2025 Internship - Remote 

Please print/save the job description because it won’t be available after you apply 

To be considered, please ensure that you attach a resume to your application.

The Corporate Responsibility Team ensures Southwest Airlines is recognized as a global trusted citizen, fostering authentic relationships that empower communities to thrive. As an intern in this department, you would support these Teams: Employee Impact, Programs, & Giving. 

Duties and Responsibilities: 

The duties and responsibilities of the Corporate Responsibility Intern may include but are not limited to: 

• Provide support for Southwest Airlines giving, programming and volunteerism activities and associated events 

• Support in communications content generation for internal and external channels 

• Support in the creation and development of Team assets/resources 

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• Perform topical research and gather necessary reports and data to inform giving, programming and volunteerism strategies 

• Support administrative procedures, such as data entry, promotional supply inventory and management 

• May perform other job duties as directed by Corporate Responsibility Team 

• Complete capstone project on behalf of the Corporate Responsibility Team 

Basic Qualifications:  

• High School Diploma, GED or equivalent education required.  

• Must be at least 18 years of age.  

• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.  

• You must have a valid U.S. Social Security Number to complete the full hiring process.  

Education:  

• Progress towards a degree in Business, Communications, Environmental Sciences, Environmental Sustainability, Event Planning, Hospitality, Industrial and Organizational Psychology, Marketing, Non-Profit Management, Organizational Development, Political Science, Public Affairs, Public Relations, Social Impact, or similar degree required.  

• Progress towards a 4-year undergraduate degree preferred

• To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship

• At least one semester remaining at the time the internship ends is preferred  

• Minimum 2.5 cumulative GPA at the time of application

 Experience:  

• Previous writing experience (ex: school newsletter, business, creative) preferred.   

• Previous event planning experience preferred. Previous event follow-up experience (ex: post-event surveys) preferred.  

• Experience in analyzing, making inferences, and presenting large amounts of qualitative and quantitative survey data desired. 

• Experience with market research, survey creation, and interpretation is preferred. 

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) is required. 

• Canva and/or Adobe Design experience preferred. 

• Experience with SharePoint and Microsoft Teams preferred. 

• Previous Customer service or hospitality experience is preferred. 

• Previous Leadership experience preferred. 

Knowledge, Skills, Work Style, & Abilities:  

• Knowledge of media production, communication, and dissemination techniques and methods, including alternative ways to inform and entertain via written, oral, and visual media  

• Outstanding oral presentation and written communication skills required. Ability to proofread and correct errors with minimal supervision preferred. 

• Ability to be creative, forward thinking, and display a passion for serving our internal and external Customers with outstanding Hospitality. 

• Strong organizational skills and the ability to coordinate multiple tasks and complete assignments with tight deadlines.  

• Ability to handle a high level of responsibility and maintain confidential information.   

• Ability to identify areas of opportunity, create a plan for improvement, and implement.  

• Ability to apply strategic thinking to identify opportunities for improvement  

• Must be self-motivated and willing to work independently with some guidance and assistance. 

• Ability to work well as a part of a Team.  

• Ability to proactively communicate with Leader and Team regarding the status of ongoing initiatives. 

• Possibility of travel for projects and events.  

• Excellent Customer Service skills required.  

Time Commitment and Pay: 

• Required: Part-Time 24-40hrs a week   

• Must maintain a consistent weekly schedule during normal business hours at a max of 8 hours per day and no fewer than 24 hours per week.  

• Program Dates: January 28th to April 17th, 2025 

• $23 per hour + $1,000 stipend paid in two installments of $500 

Please print/save the job description because it won’t be available after you apply 

To apply, you must submit your application and a resume for each role online at www.southwest.com/careers.  

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.    

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.