Culture & Employee Engagement Spring 2025 Intern - Remote (swa)

Job Description

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Culture Spring 2025 Internship – Remote

Please print/save the job description because it won’t be available after you apply 

To be considered, please ensure that you attach a resume to your application.

The Culture & Communications Department creates an environment where Employees feel heard, recognized, celebrated, and supported through every step of their experience.  As an Intern in this department, you would support one of these Teams most of your time. The Culture Intern promotes, participates in and helps lead Companywide appreciations and celebrations.

Duties & Responsibilities:

Some examples of these projects and tasks may include but are not limited to:  

• Assist with Culture projects. Duties include: Responding to Culture-related Employee inquiries via e-mail, phone, and social media; helping prepare presentations and information on all Culture efforts; assist with the planning and execution of appreciation events for our Employees in various cities; and help measure various statistics for the Culture Department. 

• Assist with Culture events. Duties include: Assist with the planning and executing of large Employee events (meetings, rallies, parties, etc.); help with ordering, assembling, and shipping supplies; write blog posts and design visuals for internal use; work with outside vendors to order promotional items; work with hotels and venues to secure rooms, meeting spaces, and food. 

• Assist with Culture Communications. Manage content on Culture social media channels including monitoring membership requests, responding to inquiries and posts in a timely manner, and addressing escalated content. Collaborate across the Department to discover and promote relevant stories of Southwest achievement within the context of the mission and vision of the Company. Assist with internal communications by drafting and curating content for Southwest communications channels including blogs, intranet, internal publications, and social channels. 

• Assist with other special projects relating to Culture as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent education required

• Must be at least 18 years of age

• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• You must have a valid U.S. Social Security Number to complete the full hiring process

Education:

• Progress towards degree, major, or minor in Business, Marketing, Communications, Event Planning, Hospitality, Journalism, OR similar degree 

• Progress towards a 4-year undergraduate degree preferred

• To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship

• At least one semester remaining at the time the internship ends is preferred  

• Minimum 2.5 cumulative GPA at the time of application

Knowledge, Skills & Abilities:

• Strong organizational skills and the ability to coordinate multiple tasks and complete assignments with tight deadlines.

• Ability to work independently as well as a part of a Team.

• Proficient with Microsoft Office (Word, Excel, and PowerPoint). Canva experience is preferred. 

• The possibility of travel for projects and events. 

• Ability to handle a high level of responsibility and maintain confidential information. 

• Strong oral and written communication skills required. The ability to proofread and correct errors with minimal supervision is preferred.

• Excellent Customer Service skills preferred. 

• Previous writing experience (ex: school newsletter, business, creative) preferred. 

• Previous event planning experience preferred. Previous event follow-up experience (ex: post-event surveys) is preferred.

• Experience using Employee-related data to glean insights and develop materials to bring the insights to life.

• Experience with driving Employee-centric decision making or action preferred.

Time Commitment and Pay:

• Required: Part-Time 24-40hrs a week

• Must maintain a consistent weekly schedule during normal business hours at a max of 8 hours per day and no fewer than 24hrs per week

• Program Dates: January 28th - April 17th, 2025

• $23 per hour + $1,000 stipend paid in two installments of $500

Please print/save the job description because it won’t be available after you apply.

To apply, you must submit your application and a resume for each role online at www.southwest.com/careers.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.  

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.