Patient Care Tech or Behavioral Health Tech Resource Pool (Intermountain Health)

Job Description

Job Description:

The Patient Care Tech functions as a clinical support partner to assist the patient care team by performing various tasks and procedures as instructed by a licensed professional.

Patient Care Tech
Job Essentials:
Prioritizes and delivers basic patient care which may include toileting, bathing, linen and clothing changes, fresh water and ice, ambulating, comfort measures, and other patient needs.
Assists with admission, discharge, and transfer of patients.
Provides excellent customer service when responding to patient and family requests.
Reports and records patient care findings and data in a timely manner. Reports changes in the patient condition quickly and secures qualified assistance as needed.
Based on unit, may also be responsible for telemetry duties.
Can function as a patient care attendant by monitoring patient, taking care of patient care needs, and involving other members of the patient care team as needed.
When working on a clinical unit, may be required to take medications from the delivery system to the RN.

Collaboration:
Collaborates and consults with RN and other members of the interdisciplinary team for best patient care.
Demonstrates effective teamwork, prioritization, communication, and organization.
Performs non-nursing duties as delegated (e.g., cleaning, stocking, answering phones, clerical support, providing directions).
Implements plan of care as delegated.
Performs assigned duties within Scope of Practice. Performs specialized procedures with skill validation and according to regulatory standards. Fosters a safe environment by complying with the safety policy and taking appropriate action in an emergency.

Behavioral Health Tech
Job Essentials:

• Primary focus on maintaining patient safety.  Tasks include constant surveillance of assigned areas, visual safety rounds as ordered, room checks, check and inventory patient belongings, and 1 to 1 caregiver/patient observations as ordered.
• Maintain a safe, consistent and supportive environment by providing care in accordance with the multi-disciplinary treatment plan, following established interventions and treatment plans to meet patient care needs.
• Work collaboratively with the team to ensure patient safety, appropriate management of individual patient behavior, and overall milieu management, on behavioral health units.
• Has the ability to comfortably work with physically and mentally aggressive patients.  Able to maintain calm demeanor while sitting with patients actively exhibiting negative or maladaptive behaviors. 
• Provide direct observation of acutely unsafe patients in collaboration with the treatment team and charge nurse, including instances when assigned to act as a 1:1.
• Anticipates and diffuses patient behaviors that have the likelihood to lead to out of control behaviors.  Responds calmly and safety to escalating behaviors, asks for assistance as needed, and responds with a team-based approach.
• Strictly adheres to behavioral health policy standards regarding the use of seclusion and restraint.
• Comfortable communicating with and addressing patients, utilizing a team approach, that are displaying agitated and/or aggressive behaviors.
• Ability to work with patients with sensory deficits and/or developmental delays.
• Provide emotional support to patients and families, lead diversionary activities.
• Facilitate various group content including recreational activities, goal setting, relaxation, skill building and psycho educational as dictated by skill level.
• Utilizes and follows the patient plan of care as set forth by the multi-disciplinary treatment team.
• Performs and accurately documents patient care interventions, observations, and group/educational interactions.
• Communicates appropriate patient information to the treatment team regarding patient behaviors, interactions, participation in treatment and any changes in patient condition.
• Demonstrates effective interpersonal relations and communication skills with co-workers, patients, and families.
• May act as an aide in a school setting (program dependent).
• May orient patients to the Behavioral Health unit or program.
• May transport patients to appropriate appointments, units or activities.
• May stock supplies and carry out general housekeeping tasks as assigned.  Ensures that assigned areas are clean, straight and in compliance with fire and safety hazards throughout each shift.
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• Completes all mandatory and required education assignments in a timely manner.  Demonstrates proficient and competent ability to carry out the treatment plan interventions as recommended.  
• Participates in quality assurance activities as assigned (chart checks/audits, monitoring fridge temps, committees for improvement and other quality-oriented tasks).  Reports and addresses real or potential problems with quality of care by using the designated chain of command and/or event reports as appropriate.
• Treats patients and families with care and respect. Maintains standards regarding compliance and confidentiality.

Shift Details:

• The position will start full-time during orientation with the opportunity to decrease to part-time (24 hours per week) after orientation. 
• Both PCT and Pediatric Behavioral Health Tech positions available as we support the Salt Lake City, Lehi, and Wasatch Canyons Behavioral Health campuses. 
• Will start on night shift with the opportunity to switch to days based on seniority.

Additional Details: Resource Pool offers a 10% differential pay on top of hourly rate. This position will support Primary Children's Hospital in Salt Lake City, Primary Children's Hospital in Lehi and Wasatch Canyons Behavioral Health Campus.

Minimum Qualifications

Patient Care Tech:
Current CNA Certification.
- and -
Basic Life Support Certification (BLS) for healthcare providers.

If working in Utah

-OR-

Completion of nursing assistant training program (verification of nursing assistant training program completion required and C.N.A. certification required within 120 days of hire) and BLS

-OR-

Completion of a fundamentals of nursing class with a passing grade within the past two years (official transcript required to verify completion of class and C.N.A. certification required within 120 days of hire) and BLS

For those hired into a skilled nursing facility or long-term care center, obtaining a C.N.A. certification within 120 days is allowed only if the new hire has never been a C.N.A. in Utah.  If previously certified, must have a current and valid C.N.A. before start date

Strong written and verbal communication skills.

Behavioral Health Tech:

• Basic Life Support (BLS) for healthcare providers

Preferred Qualifications

Patient Care Tech:
CNA experience or applicable healthcare experience.
- and -
Current enrollment in nursing school.
- and -
Basic computer skills.

Behavioral Health Tech:

• High School graduate or equivalency
• Post high school education in social work, psychology, sociology, family studies, or a health sciences field
• Experience working with behavioral health and/or chemically dependent patients
• Experience providing behavioral healthcare services to child/adolescent patient populations
• Valid Utah driver’s license (with no record of suspension, revocation or denial) for programs which require psych techs to transport patients.

Physical Requirements:

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
- and -
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
- and -
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
- and -
Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
- and -
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).
- and -
May be expected to stand in a stationary position for an extended period of time.

Anticipated job posting close date:

09/09/2024

Location:

Primary Childrens at Lehi, Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$17.60 - $22.88

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.