Job Description

Employment Type:

Shift:

Description:

Basic Job Function Summary

Responsible for facilitating efficient and effective referrals to the post-acute home infusion agency from the acute care setting. Duties include:

• Providing education to patients, caregivers, and acute care staff (including physicians) about home infusion services.
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• Assisting in business development activities related to program expansion and new initiatives.

Minimum Qualifications

• Education & Licensure:

  • Bachelor’s Degree in Nursing (BSN) or equivalent experience as a Registered Nurse (RN).
  • Current nursing license in the state of employment.
  • Certified Registered Nurse Infusion (CRNI) credential preferred or willingness to obtain.

• Experience:

  • At least two (2) years of acute care nursing experience.
  • Sales or marketing experience is a plus.

• Skills & Requirements:

  • Excellent customer service and communication skills (oral and written).
  • Valid driver’s license and reliable transportation.
  • Commitment to the organization’s mission, Code of Ethics, and Compliance Program.

Job Description: Home Infusion Coordinator

Essential Functions:

• Regulatory and Ethical Compliance: Ensure adherence to Federal, State, local laws, and agency policies, maintaining integrity and professionalism.
• Coordination of Care: Collaborate with case managers and discharge planners to facilitate timely and efficient home infusion services.
• Patient Assessment and Planning: Assess client needs, develop service plans, and coordinate with physicians and healthcare teams.
• Education and Support: Provide patients and families with comprehensive education on home infusion services.
• Interdisciplinary Collaboration: Work with other healthcare providers to ensure effective care and make appropriate referrals.
• Documentation and Communication: Accurately document assessments, interventions, and client interactions; maintain ongoing communication with healthcare teams.
• Quality Improvement: Actively participate in quality initiatives and assist in developing new programs to meet patient needs.
• Sales and Relationship Building: Achieve sales targets, foster positive relationships with healthcare professionals, and promote agency services.
• Professional Development: Maintain CRNI credentialing, mentor colleagues, and stay current with best practices.

Mental and Physical Requirements:

• Frequent standing, walking, and lifting (35%).
• Occasional bending, stooping, twisting, and positioning patients (10%).
• Adaptability to reprioritized tasks and frequent interruptions (90%).
• Travel to various locations as needed.

Environment and Compliance:

• Maintain a safe working environment.
• Uphold the Organizational Code of Ethics, integrating ethical decision-making into daily responsibilities.

Key Attributes:

• Strong interpersonal and communication skills.
• Commitment to customer service excellence and teamwork.
• Dedication to quality patient care and continuous improvement.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.