2025 U.S Summer Internship Program: Commercial Learning and Development Knowledge Management Intern (takeda)

Learning Strategy and Operations (LS&O) supports training program logistics and operations for the Commercial Learning and Development (CL&D) teams. Programs supported are for commercial sales training, brand (marketing) capabilities, and leader development. We provide project management, training coordination, learning management and learning experience platform support and vendor/finance support for the CL&D teams.

Job Description:

The CL&D intern will undertake a project aimed at enhancing the architecture and content of the Corporate Learning & Development (CL&D) common SharePoint sites Athena, Athena 2, and the CL&D site to prepare for implementation of generative AI tools. This project involves conducting a comprehensive analysis, creating the strategy and approach, and gaining leadership alignment to best facilitate the integration of AI functionality into the CL&D SharePoint infrastructure. Analysis will require performing an inventory of existing sites, analyzing the current content, and identifying outdated materials; as well as learning how new AI tools will be applied. The intern will present findings and make recommendations to CL&D leadership. The intern will seek to gain alignment on the content consolidation and their recommended improvement approach. Lastly the intern will support the migration of files to a new file structure or to archive. This project may also include evaluating and making recommendations for updates to other CL&D or Commercial Operations Business Solutions SharePoint sites as requested.

How You Will Contribute:

• Conduct Analysis - Assess problems and needs in current state through inventorying existing sites and content analysis to identify areas where consolidation, archiving or other remediation is needed.
• Develop Strategy for Content Architecture and Consolidation - Create recommendations that will allow for the integration of future AI tools. Develop detailed recommendations for content consolidation or archiving. Suggest improvements in site architecture for better navigation and accessibility. Propose any necessary categorization or reorganization of materials.
• Present Findings and Strategic Approach for Content Storage and Consolidation - Gain Alignment with CL&D Leadership Team on approach prior to project kick off
• Collaborative Evaluation/Remediation - Work closely with CL&D team members and leaders to review the identified content and make plans for consolidation. Gather feedback and inputs from stakeholders regarding content value and relevance.
• Regular Communication - Maintain regular updates with Learning Strategy & Operations (LS&O) Director and project team members. Provide progress reports to CL&D leadership team and gather continuous feedback to refine the approach.
• Implement Content Changes - Move or archive files according to the directions given by CL&D team members. Ensure that any site architecture updates are user-friendly, and content is easily accessible.
• Final Readout - Present summary of work products to CL&D team at end of internship. Identify areas of for future opportunities.
• Additional Responsibilities:
  • Implement best practices for folder and document organization to improve site navigability and usability. Refine existing processes and guidelines for future site maintenance and content management. Collaborate with team members to consolidate duplicate content and eliminate redundancies. Aid in the migration of content to new site structures where necessary. Conduct training sessions or create documentation to help team members understand new structures and processes.

Internship Development Opportunities:

The intern will gain experience in analysis and strategy development including presenting ideas to senior leadership teams.  The intern will experience gaining alignment to a project approach with stakeholders.  Project management skills will be utilized and developed as the intern coordinates tasks while adhering to timelines and integrating stakeholder feedback.  The project provides exposure to working in a collaborative team that supports the commercial enterprise (sales, marketing, and commercial operations teams).  The project offers the opportunity to develop skills in building presentation skills, gaining visibility with a leadership team, designing and updating SharePoint sites, reviewing and analyzing data, managing complex projects, enhancing communication and organizational abilities, and partnering with commercial learning teams.

Job Requirements:

• This position will be Hybrid and require 2-3 days in the Lexington, MA office per week.
• Must be Currently enrolled in a Bachelor’s or Master’s program, preferably in Information Management, Library Science, Business Administration, or a related field
• Basic understanding of computer skills including MS Office (PowerPoint, Words, Excel)
• Internet skills including use of e-mails, group messaging and information gathering
• Highly reliable and a strong team player
• Flexible with an attention to detail
• Strong verbal and written communication skills

Internship Eligibility

• Must be authorized to work in the U.S. on a permanent basis without requiring sponsorship
• Must be currently enrolled in a degree program graduating December 2025 or later
• The internship program is 10-12 weeks depending on the two start dates (June 2nd- August 29th) or (June 16th - August 22nd)
  • The intern must be able to commit to one of these time frames
• Able to work full time 40 hours a week during internship dates
• Takeda does not provide a housing stipend or relocation support for the U.S Summer Internship Program

 Program Highlights:

• Hands-on experience with real projects and responsibilities
• Dedicated mentorship program pairing interns with experienced professionals
• Networking opportunities with industry professionals and fellow interns
• Internship events focused on professional and skills development
• Exposure to multiple business areas or departments within a Pharmaceutical Organization

Applications will be accepted between December 18th and January 10th

Takeda Compensation and Benefits Summary 

We understand compensation may be an important factor as you consider an internship opportunity. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.