Temporary Housing Summer Conference Intern (Part-Time) (uofl)

Job Description

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Summer Conference Internship Goals

The Summer Conference Internship at the University of Louisville is an excellent opportunity for a graduate student to work in a comprehensive and progressive housing operation. This intern will gain meaningful experience in the summer conference program and, through collaboration, become familiar with all other areas of the department’s operations. The intern will also expose UofL staff to new ideas and practices.

Learning Outcomes will be developed jointly between the intern and the supervisor. These learning outcomes will be used to measure the impact and success of the experience for both parties.

Areas of responsibility include:

• Assist with the day-to-day operation of the summer conference program, including check-in/checkout, billing, roster verifications, etc.

• Serve as a liaison with conference group contacts and meet the group's needs.

• Deliver excellent customer service throughout the guest experience and encourage the same from other employees.

• Supervise the student Conference Assistant (CA) Staff, including scheduling, creating, developing, and facilitating staff training and development.

• Participate in On-Call duty rotation for summer conference buildings.

• Assist, as needed, with the 24-hour desk operation, including staffing and customer service concerns.

• Collaborate with the Camps and Conferences Team to create a recruitment plan and marketing strategies to expand the operations of summer camps and conferences.

• Assist with University Housing Central office responsibilities such as room assignments, room changes, and updates to the operating system software.

• Additional duties to be determined based on the successful candidate's interests.

Employment

Dates of employment are May 6th through August 3rd (start/end dates are flexible). The intern will be supervised by the Assistant Director and Program Coordinator of Summer Camps and Conferences and will work approximately 29 hours a week for $18.00 per hour. A private room in a furnished apartment and a $500 declining balance meal plan are provided for use at available on-campus dining operations. A parking pass, gym pass, and two free wash cycles and two free dry cycles each week are also included. The intern will have an opportunity to explore and experience Louisville, Kentucky's cultural, recreational, and social opportunities.

Expectations

• Open to new ideas and experiences
• Responsible and dependable
• Motivated; self-starter
• Microsoft Word proficiency and a willingness to learn database and desktop publishing software
• Commitment to providing exceptional customer service
• Professional demeanor and a great sense of humor!
• Possesses the ability to work independently and collaboratively with students, staff, and faculty
• Effective communication, program development, and organizational skills
• Competency in multicultural/intercultural understanding
• Able to manage a fast-paced environment that requires multi-tasking
• Ability to use learning outcomes and assessments to guide and inform our work with students
• Follow all University of Louisville, University Housing, and Camps & Conferences policies and procedures

Requirements

This position is designed for an individual pursuing a Master’s degree. A Bachelor’s degree is required. Applicants in a Higher Education or related graduate program with an expressed interest in Housing will be considered first. 

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.