Content Operations Intern (livenation)
Job posting number: #172966 (Ref:JR-75763)
Job Description
Job Summary:
Title: Content Operations Intern
Reports to: Content Operations Manager
Location: New York, NY (Full-Time, On-site)
Hourly rate: $16.50/hr
Description:
Roc Nation is looking for a Content Operations Intern. The ideal candidate for this internship is enthusiastic, organized, detail-oriented, and interested in learning more about the music industry.
Respond to client inquiries related DSP delivery issues as needed
Assist in maintaining and storing the digital and video assets for all DIY users
Work with Content/Support team if/when changes to releases are required
Track the quality of deliveries to key DSPs and report to management
Meet regularly with the Product team to inform overall product strategy
Work directly with content operations department to process incoming content
Assist with metadata review and quality assurance for artist and label partners
Participate in meetings & brainstorming sessions related process development
Monitor digital stores for successful deliveries and updates
Assist in troubleshooting digital supply chain issues
Help to develop metrics that track performance
Evaluate potential users and providing support to other new acquisition initiatives
Provide operational support to promotions/ marketing department
Provide operational support to the sales/ account management department
Track competitors and conducting online research
Helps develop educational articles & resources for our Help Center on Zendesk.
Assist in establishing improved distribution best practices to better educate & assist Roc Nations DIY users (ie; DSP related updates + tools, etc)
Requirements
Enthusiastic and optimistic! We are a passionate team and are looking for someone with a positive attitude that thrives on juggling multiple projects at once.
Organized, detail oriented, and eager to dive in where necessary.
Able to understand deadlines and keep up with a fast-paced work environment with little direction.
Collaborate well with others, know how to prioritize and manage expectations.
Interested in the "behind the scenes" of music
Familiar with Digital Stores (TikTok, Spotify, Apple Music)
Experience with G-Suite and Excel