Access RN Mental Behavioral Health (cwi)

Job Description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Job Title: Access RN Mental Behavioral Health

Work Schedule: M-F, 1st shift. This is a hybrid position. The first 90 days are 100% on site at Summit. After the 1st 90 days, it is 2 days remote and 3 days on site.

What you will do:
Under the direction of the manager, this position is responsible for organizing and coordinating all aspects of intake of new patients into Mental and Behavioral Health clinical programs. Will complete assessment phone calls with patients and make a clinical decision about the most appropriate placement and type of appointment. Ensures appointments are scheduled correctly in Epic, provides appointment confirmations and required paperwork for families. Works closely with clinical and support staff to ensure a smooth and timely process of information gathering, decision-making and scheduling of new patients.

What you will need:

Registered Nurse license issued by the state of Wisconsin

Current CPR Certification

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)

Education

Associates degree in Nursing

Bachelors preferred

Experience

1 year of pediatric nursing experience

1 year experience with patients having co-occurring behavioral health presentations, or in psychiatric or behavioral health

Experience working with diverse ethnic, cultural and socioeconomic backgrounds preferred

Epic experience preferred

Call center experience preferred

Knowledge / Skills / Abilities

Exhibits guiding behaviors that reflect Children’s values and support our mission and vision.

Understands the pediatric developmental stages and child/family responses to fear, illness, injury, and hospitalization.

Analytical skills are necessary to assess complex patient conditions effectively and to develop comprehensive plans of care.

Mental and sensory abilities to read, process and interpret clinical data.

Excellent customer service, communication and interpersonal skills to serve a variety of people and to handle interactions in an efficient, accurate, professional, and pleasant manner.

Prior experience working in a Windows environment. Working knowledge of Microsoft Word and Excel.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Health & Safety Association, License RN-Registered Nurse (30) - State of Wisconsin