Customer Service Opportunities - South Coast & Southern Highlands Area (cba)
Job posting number: #189359 (Ref:REQ224086)
Job Description
Join our Talent Community for vacancies across areas in South Coast & Southern Highlands
View Orignal JOB on: nursingjobs.siteNo prior banking experience is required - full training will be provided
Together we can create brilliant customer experiences that matter
We are seeking enthusiastic customer service professionals to join our Southern Highlands branch network.
Part Time positions
25 - 30 hours per week
Monday - Friday
As the Customer Banking Specialists in our Branches, you’ll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
About you
To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
Don't wait, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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