Technical Associate - Student Intern (4 Months) (gsk)

Job Description

*Please Note: This is a Summer Student internship at GSK Mississauga ( 4 Months). All applicants must currently be enrolled as a student to be considered for this position.

Key Accountabilities:

• Update and publish monthly project dashboards with inputs from tech managers
• Manage Jira Kanban boards; facilitate daily scrums and update epics/user stories
• Generate and publish weekly and monthly service metrics and identify areas for improvement
• Review and update IT (Information Technology) service procedures and user support documents and design documentation that is user-friendly
• Continuously add new tech content on SharePoint and comms channels to provide visibility for new tech and tips
• Develop new automations to improve agile team functioning
• Ensure accuracy of IT system architecture diagrams and inventory of tech assets
• Submit requests to update information in the global asset databases
• Facilitate documentation of outputs from planning and strategy meetings
• Work with the service team to set up and coordinate IT end user awareness events
• Identify and manage service improvements and process improvements projects
• Assist with project coordination and communications to end users and specific therapeutic areas
• Participate in ad hoc requests to support department or division activities; these requests support all departments across Canada Pharma
• Provide awareness for relevance and impact of AI/ML to core business units
• Potential to lead large IT delivery projects

Basic qualifications:

• University degree in Computer Science, Business Information Technology, Engineering, or related discipline. This is not a software development role; however, the candidate will require a strong technical foundation to be successful.

• Critical, innovative, and solution-based thinker. If given steps 1 and 2, demonstrated ability to work through ambiguity and build upon what is needed and known. Clarify and ask questions sooner than later. Demonstrated ability to make decisions and take next steps. Accountable for results.
• Exhibits a Lean-Agile mindset to break down silos and focus on delivery through iterative improvements
• Results oriented with a proven ability to deal with ambiguity
• Self-starter with strong learning agility
• Effective communication skills (written and verbal)
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• Entrepreneurial, creative, persuasive individual who works well in a team environment
• Proven ability to take initiative, lead projects
• Able to work in a highly dynamic environment – able to shift priorities at short notice and work to meet demanding deadlines
• Ability to facilitate group meetings
• Well-developed listening, summarizing, probing, clarifying abilities
• Resourceful; takes initiative and follows through
• Strong computer skills to work with various databases and Microsoft 365 (SharePoint, Word, Excel, PowerPoint, etc.)

Preferred qualifications: 

• User experience design
• Experience with Scrum, Kanban, or other agile methodologies
• Experience with Jira
• Interest in life sciences, healthcare, pharmaceuticals is an asset
• Experience with AI/ML is a plus

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an equal opportunity employer committed to diversity and inclusion.  We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com.  Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

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