Intern – Customer Service (globalhr)

Job Description

Date Posted:

Country:

Location:

Position Role Type:

Projects
1.    Mapping Customer Support End-to-End Value Stream (VSM):
              o    Document and analyze the CS processes from start to finish.
              o    Identify inefficiencies, redundancies, and bottlenecks.
              o    Provide actionable insights for process optimization.
2.    Supporting the Development of the Customer Support PowerBI Tool:
              o    Assist with data gathering, cleansing, and integration into PowerBI.
              o    Collaborate on the design of dashboards to meet stakeholder needs.
              o    Test and refine the tool for accuracy and usability.
3.    Building Business Databases:
              o    Create and structure databases for customers, performance metrics, and financial data.
              o    Ensure data accuracy, consistency, and accessibility.
              o    Support ongoing database maintenance and updates.
4.    Reviewing Customer Support Standard Work:
              o    Assess existing standard work documents against current practices.
              o    Identify misalignments and inefficiencies.
              o    Recommend updates and improvements to streamline operations.
 

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

Click on this link to read the Policy and Terms