Registered Nurse, Dispatch, Transport Team (luriechildrens)

Job Description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:    

Coordinates and oversees the day-to-day operations and staffing of the transport team communication center in addition to functioning in the transport team triage nurse role.  Provides leadership, mentoring and ongoing education to communication center triage nurses.

Essential Job Functions:

• Assures professional and clear communication and exchange of clinical information with referring hospitals, transfer authorizing physicians, and medical control.  Assures that all communication meets clinical and service standards and reflects best practices.

• Participates in continuous quality and process improvement endeavors related to the communication center functioning.

• Provides direction to team members in the performance of job responsibilities and delegates appropriately.  Identifies and evaluates progress toward yearly goals for self as they related to Hospital goals.

• Triages and obtains an accurate and comprehensive assessment of the health status of the patient to be transported.  Documents pertinent data including physical exam, lab and imaging results.  Enters data into Transport Team log and compiles statistics as requested.

• Collaborates with the Transfer Authorizing Physician (TAP) to determine admitting service, and with the Patient Access Center (PAC) to secure bed placement.

• Determines the appropriate mode of transport in collaboration with the transport team members and TAP and dispatches Transport Team as appropriate.  Collaborates with transport team members to determine the team composition, equipment needed, weather conditions and the mode of transportation for safe and expedient transport based on protocol and the stability of the patient.

• Recommends appropriate medical interventions for the stabilization of critically ill patients to the referring facility based on transport team protocols, including anticipation of potential patient deterioration and emergency situations.

• Works collaboratively with the referring and receiving facilities and physicians throughout the entire process ensuring and facilitating a continuous line of open communication until the patient arrives at destination.

• Demonstrates awareness of legal issues associated with the transport process and strives to anticipate and appropriately manage risks.

• Communicates with physician, nursing staff, other hospital personnel and ground/air transport services regarding patient condition and status of the transport.

• Collaborates with Case Management and Resource Transport Team regarding inpatient transports to and from other institutions, mode of transport and team composition.

• Maintains transport equipment and instrumentation in good working order and in a constant state of readiness.  Evaluates new equipment and provides input for budget purposes.

• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Graduate of an accredited school of professional nursing, Bachelor of Science in nursing preferred.

• Current licensure as a Registered Nurse in the State of Illinois.

• Three years of pediatric or neonatal critical care required (Pediatric Intensive Care, Neonatal Intensive Care, or Emergency Department).  Demonstrates extensive knowledge of neonatal/pediatric diagnoses and management.  Equivalent experience may be considered.  

• Experience as a transport team nurse or transport team triage nurse preferred.  Demonstrated knowledge and skills in triaging critically ill patients.

• Demonstrates leadership qualities and capacity for independent judgment and action and ability to perform effectively in high stress situations.

• Basic Life Support Certification required. PALS/NRP/ACLS/TNCC required within the first year of employment. Nurses are required to obtain C-NPT within two years of hire. Certifications are intended to be maintained throughout their tenure.

• Demonstrates ability to educate and effectively communicate with patients/families, physicians, and hospital staff.

• Strong computer related skills, including the use of EPIC, Microsoft excel, word and outlook.

General Understanding and Nature of the Position Description:

In accordance with the Americans with Disabilities Act, the above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification.  These statements are not intended to be an exhaustive list of all responsibilities, duties and skills of personnel so classified.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org