Broadband and Digital Equity Intern (NCS) - BCIT (baltimorecity)

Job Description

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 4/4/2025

SALARY RANGE: $15.00 - $28.80 Hourly

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

SUMMARY OF POSITION

The Office of Broadband and Digital Equity (BDE) is seeking a high school or college intern to support the BDE Tech Team. This internship will provide insight into the responsibilities of a network engineer tasked to the expansion, support, and maintenance of the FreeBmoreWiFi broadband network. This free public Wi-Fi service is currently deployed at select recreation centers, senior centers, and community hub locations across the city of Baltimore.

ESSENTIAL FUNCTIONS

• Support of project management practices and processes
• Support of team scrum practices and processes
• Support of network engineering activities such as network monitoring, issue troubleshooting, issue remediation, and quality assurance and maintenance activities
• Support of performance reporting and metrics
• Support of BDE program events

EDUCATION AND EXPERIENCE REQUIREMENTS

• Currently attend a Maryland high school as a junior/senior.
• Currently attend a Maryland higher education institution.
• Graduated from a Maryland high school but currently attend a non-Maryland higher education institution.
• Graduated from a Maryland high school and is currently enrolled or graduated from a career technical training program.
• Available to work a minimum of 20 per week.

ADDITIONAL REQUIREMENTS

For high school students:

• An interest in pursuing a career in information technology, an associated apprenticeship or technical training, or a college degree. For high school graduates:
• An interest in pursuing a career or higher education (college or professional training) in information technology.

For college students:

• Currently pursuing a bachelor's degree in an associated information technology or computer science field.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and within a team
• Detail-oriented with a structured approach to tasks
• Ability to manage time effectively and meet deadlines
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER