Sale Coordinator - Modern & Contemporary Middle Eastern Art (christies)

Job Description

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. 

Why This Role Matters

The primary function of this role is the project management of the Modern & Contemporary Middle Eastern sales by monitoring and tracking all activities and elements related to incoming property, for both auction and private sale. The Sale Coordinator manages the catalogue production process, all sale related deadlines and manages client paperwork and charges and ensures they are accurately reflected in Christie's systems. The Sale Coordinator also acts as client liaison, when appropriate, to gather or dispatch consignment and property related information. In addition, the Sale Coordinator works closely with the Head of Sale Management and Business Manager in the operational, financial, administrative and marketing management of the department.

How You'll Make an Impact

• Liaise with clients as needed for all consignment related information, details, and issues

• Manage seller agreement and stock order creation and dispatch including gathering all compliance documents from clients

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• Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained

• Manage shipping requests, including client approvals, export licenses, and scheduling

• Proactively track receipt of property and follow-up on open issues and missing items

• Manage Expertise, Framing and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges

• Manage Property Movement: Request and track site transfers, local transfers, temp releases, transfer to third party, and hand carries, and provide appropriate information to central support group as required

• Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting

• Manage and track all items details to ensure sale and catalogue deadlines are met and all compliance met; sit in on hilling sessions to monitor activity and required actions

• Chair Sale Update Meetings with Specialists and Cataloguers

• Track and ensure execution of seller marketing promises

• Act as liaison to Operations for sale view and set up and prepare relevant assets, as required

• Manage reserve amendments and ensure relevant pre-sale documentation is sent to client

• Manage sale activities including client views, condition report dispatch, bids, and sale ticketing requests

• Support Head of Sale for interest meetings

• Oversee settlement of sales for final review with Business Manager

• Prepare information for handoff to Post-sale Service team

• Convey approved post-sale item action to Post-sale Service team for execution

• Other tasks as assigned by manager

Deal Support

• Support Business Manager and ICO on deal approvals, including contract review and deal risk management

Department and Business Team Support

• Support HSM, BM and RMD during sale week, including preparing sale week communications and logistics, Financial Meeting preparation, EPT management and after sale tracking

• Collaborate with Head of Sale Management and Business Manager and internal Subject Matter Experts (i.e. Art Transport, Business Support, Client Accounting, Client Team Leads and Legal) to resolve issues and define new process.

General Financial & Risk Management Support

• Support BM on market share stats and competitive reports

• Maintaining live runner of active client issues for the department and helping to resolve them

• Work with Operations to ensure regular stock management

The Candidate

• Fluency in English essential, fluency in Arabic preferred Relevant experience, preferably in an auction environment

• Previous experience within the Art World is desirable

• Strong knowledge of JDE, Canvas and COS

• Ability to create and analyze Excel spreadsheets, bar graphs, reports and business correspondence

• Ability to effectively present information and respond to questions from colleagues and clients

• Exceptional client service skills including strong verbal and written communication skills

• Strong Project management skills including ability to multi-task, prioritize and manage multiple processes

• Strong attention to detail and follow-up skills

• Excellent communication and interpersonal skills, including superior written and spoken communication

• Ability to work collaboratively across multiple groups and sites

• Ability to remain calm in stressful situations

• Ability to creatively problem solves

• Ability to work independently and as part of a team

Closing date: Sunday 11th May