Associate Nurse Navigator, Student Wellness (uchicago)

uchicago    Chicago, United States    2025-05-14

Job posting number: #243141 (Ref:JR30133)

Job Description

Department

CSL SHS: Clinical Operations Management


About the Department

The University of Chicago is one of the nation’s leading institutions of higher education and research. Student Wellness (SW) is part of the division of Campus and Student Life and serves the student body by providing primary care, wellness, counseling, and psychiatric services in support of achieving holistic care of the student.


Job Summary

Reporting to the Clinical Operations Manager and the Quality Improvement (QI) Nurse Supervisor, the Associate Nurse Navigator supports clinically focused improvement endeavors to understand, improve, and sustain high-value, patient-centered care. The Associate Nurse Navigator collaborates with Nurse Navigators, providers, campus partners, and other interdisciplinary teams to address and meet student care needs. May provide direct student care when required as well as facilitate comprehensive coordination of care for the students, eliminate barriers to timely care, facilitate interactions to referred services, increase student and provider satisfaction, and function as the primary point of contact for students.

Responsibilities

  • The Associate Nurse Navigator, in partnership with the Nurse Navigator, serves as an additional point of contact for all students with identified chronic and medically complex conditions such as (but not limited to) asthma, COPD, inflammatory bowel disease, diabetes, HIV, heart and vascular disease, cancer, MSK, transplant, etc., as well as psychiatric and behavioral diagnoses.

  • Handles, responds to, follows up on, and appropriately triages student concerns and complaints.

  • Conducts follow-up phone calls with students at the provider's request; coordinates follow-up activities, answers questions, reviews plan of care, and ensures understanding.

  • Manages Sexually Transmitted Infection (STI) tracking through the Chicago Health Information Management System (CHIMS).

  • Reviews incoming student intake information to determine immunization compliance as mandated by the State of Illinois.

  • Partners with providers and the administrative team to facilitate, coordinate, and ensure students' access to clinical and support services.

  • Works directly with students to identify and anticipate clinical needs. Provides direct nursing care as needed and when appropriate.

  • Assist students with referrals to outside resources and care coordination as needed. Partners with Case Workers in SCS as necessary.

  • Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, safety, environmental, and infection control standards.

  • Works collaboratively with the Supervisor of Clinical Operations to support the daily coordination and oversight of student care.

  • Applies logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Has a solid understanding of the information and techniques needed to diagnose, treat, and manage human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

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  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.


Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.


Certifications:

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Preferred Qualifications

Education:

  • Associate Degree in Nursing.

License:

  • Registered Nurse with a current Illinois license. 

Experience:

  • Minimum of two years of clinical nursing experience with demonstrated clinical competence in patient care, teaching, and managing patients or students. 

  • Advanced knowledge and skills of RN, LPN, and MA clinical practice duties.

  • Must have general computer skills and be adaptable to changing work situations and assignments.

  • Excellent interpersonal skills required, with specific ability to communicate effectively with students, colleagues, family members, and physicians.

  • Possess a strong customer service orientation and a commitment to excellence and accuracy while working in a fast-paced, multi-tasked environment.

  • Advanced training or experience with college-age or young adult populations preferred. 

  •  A minimum of 2 years of experience as an Associate Degree Registered Nurse in ambulatory care, preferably in behavioral health settings; familiarity with higher education environments is a plus.

  • Experience in Care Management or Patient Navigation preferred.

  • Ability to demonstrate organizational and interpersonal/ communication skills.

  • Demonstrated capability to work independently and collaboratively with others.

  • A high level of problem-solving ability is essential due to the complexity of issues encountered in this role.

Preferred Competencies

  • Strong decision-making, organizational, and problem-solving skills with keen attention to detail.

  • Excellent interpersonal, oral, and written communication skills.

  • Highly self-motivated with the ability to work independently, manage multiple projects, prioritize tasks, and meet deadlines.

  • Considerable skill in determining priorities, working independently, and making decisions.

  • High degree of initiative and problem-solving ability.

  • Ability to function both autonomously and as part of a team.

  • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

  • Courtesy, tact, and respect for others.

  • Ability to function with a high level of discretion at all times.

  • Demonstrated ability to organize and prioritize workload.

Working Conditions

  •  Clinical care settings and other campus settings.

  •  The environment can be demanding.

  •  Ability to work flexible shifts within the open clinic hours.

  •  Occupational risk for exposure to infectious material and communicable diseases.

  •  Ability to use computers extensively for up to 2 hours at a time.

  • Ability to use standard computer and office equipment.

Application Documents

  • Cover Letter (preferred)

  • Resume (required)

  • List of Three References (preferred)


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Healthcare & Medical Services


Role Impact

Individual Contributor


Scheduled Weekly Hours

40


Drug Test Required

Yes


Health Screen Required

Yes


Motor Vehicle Record Inquiry Required

No


Pay Rate Type

Salary


FLSA Status

Exempt


Pay Range

$80,000.00 - $90,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.



Employer Info

Job posting number:#243141 (Ref:JR30133)
Application Deadline:2025-06-13
Employer Location:uchicago
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