Nursing Operations Coordinator - Faulkner (massgeneralbrigham)
Job posting number: #247786 (Ref:RQ4021302)
Job Description
Site: Brigham and Women's Faulkner Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Our Nursing Operations Coordinator is responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures.In this position, you will:
-Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
-Prepare and maintain operational documentation, including reports, records, and meeting minutes.
-Support the implementation and monitoring of operational policies and procedures.
-Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
-Provide exceptional customer service to patients, visitors, and hospital staff.
-Address and resolve operational issues or concerns in a timely and efficient manner.
Qualifications
- High School Diploma or Equivalent required
- Associate's Degree/Bachelor's Degree in Related Field of Study preferred Experience in an administrative or operational support role, preferably in a healthcare or hospital setting 2-3 years required
- Strong organizational and time management skills with attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Basic understanding of hospital operations and regulatory requirements is a plus.
Who We Are:
Brigham and Women’s Faulkner Hospital is an affiliate of Mass General Brigham committed to supporting patient care, research, teaching, and service to the community.
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. We are a Magnet designated hospital, a recognition that fewer than nine percent of all US hospitals receive. We believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Additional Job Details (if applicable)
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.