Co-op: Business Intelligence Intern (manulife)

Job Description

Business Intelligence (BI) team from IFP Management is currently engaged in several agency initiatives, one of which being Agency BI project. The project scope is extensive, including but not limited to facilitating focus group, user requirement communication, launch materials as well as the development of Power BI dashboards. As such, extra support would enable us to continue delivering superior outcomes, while maintaining our commitment to excellence in our ongoing operations.

Position Responsibilities:

• Work in collaboration with the BI team to analyze data, uncover trends, and contribute to strategic initiatives.
• Conduct and manage focus group sessions to capture comprehensive stakeholder feedback.
• Consolidate and interpret feedback to ensure it informs the business intelligence process.
• Engage with users to gather, refine, and effectively communicate their requirements to the project team.
• Develop and prepare launch materials, including presentation decks and training documentation, to ensure successful project deployment.
• Assist in the design and development of Power BI dashboards for evaluating performance against targets.
• Provide critical support in various phases of the Business Intelligence Project
• Provide support on ad hoc tasks and projects as required by the department, demonstrating flexibility and a keenness to learn.

Required Qualifications:

• Major in Computer Science, Actuarial , Statistic or related fields
• With basic level of technical skill in SQL or Excel and the ability to learn visualization tools e.g. MS-PowerBI
• Able to work independently, good problem-solving aptitude
• Able to work full time from 2025 Jun - Dec

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.